Artificial intelligence and mental wellbeing: what an AI chat can do, what it cannot do, and how to use it so that it actually helps. Written and reviewed by psychologists.
You replay a conversation, picture what could go wrong, look for an answer that will settle you. How to tell when thinking has turned into going round in circles, how to break the loop, and how to use an AI chat without adding more laps.
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In cognitive behavioural therapy the real work happens between sessions. It is also the part people drop first: a randomised trial with 540 people says something quite specific about where an AI chat can help.
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A chat that is always there, never judges you and tends to agree has everything company has. Here are the signs it is taking up too much space, and what an honestly designed service should do about it.
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Millions of people take their worries to a general AI chat. That is worth facing honestly: it means knowing where the tool helps, and where it agrees with you when it should not.
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